Student Handbook

 

Maintenance Requests

All maintenance needs should be reported to the Resident Assistant (RA) or Assistant Resident Director (ARD). Do not assume that another student has reported the problem. It is better to have multiple requests made than for the problem to go unresolved because it was never reported. The ARD processes work orders.

The Assistant Resident Director must be notified if prompt service is not received. Students should NOT contact Facilities Services staff about the matter.

Any emergency repairs, such as water leaks, should be reported to the RA immediately, as well as smoke detector batteries or light bulbs as needed. Maintenance personnel will announce their presence on the women’s wings. (Everyone dress modestly.)

Students in a JBU-owned rental housing (Northslope, West Twin Springs, houses) should check their rental agreement for information on maintenance requests.

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