Payments, Adjustments and Refunds


Student Account Payments by card or e-check may be made on EagleNet Student Accounts Services Center.  PDF Instructions for payments made by students can be found here.  Instructions for payments made by non-students can be found here.

Traditional paper checks or money orders may be mailed to the University Cashier, John Brown University, 2000 West University, Siloam Springs AR 72761. Paper checks and cash are accepted at the Cashier's Office in Chapman Administration. See the Making A Payment video for more information. 

Western Union Payment Information

Any payments made with a debit or a credit card will have a 2.85% processing fee.

Payment Options

Review your student financial account on EagleNet Student Accounts Services for these options:

Pay your anticipated account balance in full (balance less pending financial aid) five days prior to the start of the term
Making Payments PDF Instructions
Making Payments Video Walkthrough

Self-enroll in a Payment Plan within the 2 weeks prior to the start of your term. Payment Plan payments are due on the 5th of each month to pay in full by the last month in your term. Payment plan balances will accrue interest at 5% annual percentage rate. Certain non-traditional terms are not eligible for payment plans.
Enrolling in a Payment Plan PDF Instructions
Enrolling in a Payment Plan Video Walkthrough

Refunds of Credit Balances

Student Account credit balances are paid to the student within 14 days by e-check (ACH direct deposit). 
Sign Up For Direct Deposit Here
Direct Deposit PDF Instructions
Direct Deposit Video Walkthrough


Adjustments of Tuition and Fees

Changes in registration status may result in full or partial adjustment of tuition and fees.
Traditional Undergraduate
JBU Online