Billing, Payments, and Refunds
Billing
Student Accounts Services has adopted Self Service which is efficient and environmentally friendly. Students and their authorized users may view and pay their accounts online. Students are asked to review their account regularly. Paper statements will not be mailed.
Payments
Student Account Payments by card or e-check may be made on EagleNet Student Accounts Services Center. PDF Instructions for payments made by students can be found here. Instructions for payments made by non-students can be found here.
Traditional paper checks or money orders may be mailed to the University Cashier, John Brown University, 2000 West University, Siloam Springs AR 72761. Paper checks and cash are accepted at the Cashier's Office in Chapman Administration. See the Making A Payment video for more information.
How to Make an International Wire Transfer Payment
Any payments made with a debit or a credit card will have a 2.85% processing fee.
Payment Options
Review your student financial account on EagleNet Student Accounts Services for these options:
1. PAY IN FULL
Pay your anticipated account balance in full (balance less pending financial aid) five days prior to the start of the term
Making Payments PDF Instructions
Making Payments Video Walkthrough
2. PAYMENT PLAN
Self-enroll in a Payment Plan within the 2 weeks prior to the start of your term. Payment Plan payments are due on the 5th of each month to pay in full by the last month in your term. A $5 administrative enrollment fee applies if student does not self-enroll and must be administratively enrolled. Payment plan balances will accrue interest at 5% annual percentage rate. Certain non-traditional terms are not eligible for payment plans.
Refunds
Credit Balances
Student Account credit balances are paid to the student within 14 days by e-check (ACH direct deposit).
Refunds of Tuition and Fees
Changes in registration status may result in full or partial refunds of tuition and fees.
