Payments, Adjustments and Refunds


Student Account Payments by card or e-check may be made on > My Essential Services > Student Account.

Any payments made with a payment card incur a 2.85% processing fee. There is no processing fee for E-check payments.

By Mail
Traditional paper checks or money orders may be mailed to the University Cashier, John Brown University, 2000 West University, Siloam Springs AR 72761.

In Person

Paper checks and cash are accepted at the Cashier's Office in Chapman Administration.

International Wires
See the Cashier Services for International Wire Payment Instructions.

Payment Obligation

Review your student financial account on > My Essential Services > Student Account for these options:

Pay your anticipated account balance in full (balance less pending financial aid) before classes begin.

If you do not pay in full, you will be automatically enrolled in a Payment Plan schedule with due dates on the 5th of each month to pay in full by the end of the term.

The due dates are for minimum payments. You may pay additional amounts or pay in full at any time.

Payment plan balances accrue interest at 5% annual percentage rate.

Making Payments Video Tutorial

Contact Student Accounts Services

Refunds of Credit Balances

Student Account credit balances are paid to the student within 14 days by e-check (ACH direct deposit). 

Sign Up For Direct Deposit Here
Direct Deposit PDF Instructions
Direct Deposit Video Tutorial


Adjustments of Tuition and Fees

Changes in registration status may result in full or partial adjustment of tuition and course fees.

Traditional Undergraduate
JBU Online Undergraduate
Graduate Studies