Academic Assistance Coordinator for Student Support Services
Full-Time, posted 4/8/2026
Position Summary
The Academic Assistance Coordinator is a full-time position (40 hours per week, 10 months per year) assisting students in study skill development, managing the Class and General Tutoring Program, and advising students who are enrolled in Student Support Services.
Role qualifications
- Strong ability to work as a team member, creating good rapport with staff and faculty.
- Ability to communicate and connect with students with a servant attitude.
- Commitment to the Articles of Faith, Mission, and Objectives of the University; and desires to be a role model for students by demonstrating an active Christian faith in personal example and in work related responsibilities.
Position Responsibilities
- Teach study skills and strategies in group workshops and individual meetings.
- Provide accountability and time management support for students.
- Manage general tutoring program.
- Manage class tutoring program.
- Meet weekly with students on academic success contract.
- Meet with SSS students periodically as required, and additionally as necessary.
- Meet with non-SSS students when needed to provide academic assistance.
- Serve on the Student Success Team.
Essential Skills and Experience
- Minimum of two years' experience working with low income, first-generation college students or students with disabilities.
- Ability to use Microsoft Office365 competently.
- Strong verbal and written interpersonal communication skills.
- Ability to maintain a high level of organization, with the ability to manage a variety of tasks concurrently.
Preferred Skills and Experience
- Minimum of one year's experience teaching academic learning strategies to college students.
- Experience similar or relatable to Student Support Services participants preferred.
Education
Bachelor's Degree required, Master's Degree preferred.
Physical demands and work environment
- Physical demands: While performing the duties of this job, the employee is occasionally required to walk; stand; sit; use hands; reach with hands and arms; balance; stoop; talk and hear. The employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
- Work environment: Office setting with minimal ambient noise.
The employee is expected to adhere to all University policies.
About JBU
Information describing the university is available online.
Apply
To apply, please upload the following documents to the "Upload Your Documents" page:
- Cover Letter
- Your resume
- A completed and signed staff employment application (Click Here to Access the Application)
Only complete materials will be reviewed.
Contact information:
Office of Human Resources
John Brown University
2000 West University Street
Siloam Springs, AR 72761
Phone: 479.524.7197
e-mail: jobs@jbu.edu
