Information Technology Services Help Desk

We Are Here to Help

The Information Technology Services (ITS) Help Desk, located in the Library, room 129, provides technical support for all JBU students, faculty and staff. They have extended office hours for your convenience. The friendly and knowledgeable staff at the Help Desk make it easy to get help with email, printing, connecting to the JBU wireless network, setting up your smart TV, and more.


Help Desk staffed office hours are:

Monday-Thursday 7:00am—2:00am

Friday 7:00am—12:00am (midnight)

Saturday 10:30am—6:00pm

Sunday 2:00pm—2:00am


To contact the Help Desk for technical support, call (479) 524-7256 (extension 7256 on campus) or email them



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