Request A Password Reset Code

Enter your JBU username (do not include


A Reset Code Has Been Sent

If you do not receive an email (to your personal, non-JBU email) within 10 minutes, first check Junk/Spam folders and any Promotional inboxes.  If you still cannot find the email, contact the JBU Help Desk ( or call/text 479-524-7256) to confirm the reset email address on file.

(Important Note: This may be an email address provided during the pre-registration process and is a non-JBU email.)


Reset Your JBU Password
Password Requirements

Ten (10) characters or more
Characters from at least 3 of these 4 groups:

- Uppercase characters (A through Z)
- Lowercase characters (a through z)
- Digits (0 through 9)
- Symbol or other non-alphanumeric (for example, !,$,#,%)

Cannot contain your name or any part of your full name that exceeds two consecutive characters
Different than your previous ten passwords


Please contact the Help Desk (479.524.7256) with any questions.