Dining FAQ

Dining

What are the hours for Kresge and California Café?
You can find the hours for both online here. We have extended the lunch hours to help us get all the students through and Sunday breakfast was moved a bit later based on student feedback that they wanted to be able to eat breakfast right before they went to church. Due to no self-service food, Kresge will not have the extended 7 a.m. – 7 p.m. availability of those items as we have had the last two years.

Updated 08/11/20

What will the seating in the dining hall be like?
The seating in Kresge has been arranged with six-foot table and two students to a table. Additionally, Simmons B and Walker can be used for seating with circular tables and three students to a table when class is not in session. (11 a.m. – 2 p.m. MWF and 11:25 on TTH.) These two spaces give us approximately 350 seats inside. We would encourage students to limit their eating time to 45 minutes to maximize availability as students arrive to eat. Outside we have added 20 picnic tables and two large outdoor tents with circular tables and three students to a table. Students are also welcome to get their food and take it to anywhere outside or back to their room, etc. Food will be served in containers that make this easy. We ask that students do not eat meals in the lobbies of academic buildings or residence halls.

Updated 08/11/20

Can I take my food to go and eat in class?
Because masks are required in class, students will need to eat before arriving in class. We encourage you to order a Grab N Go meal ahead of time using the Eatable app.

Updated 08/11/20

What changes are being made to the food options?
Due to COVID-19 restrictions we cannot have self-service food which means we had to remove the waffle station and toaster. However, CDS has added a continental breakfast and barista station with fresh pastries and breakfast breads, fresh juices, specialty coffee, cereal and milk. Some of the drinks (juices, flavored water) will now be served at that station to reduce people touching buttons. The soda, tea and other items that can be served without the person touching the dispenser are still available and will include additional options. Deli service will only be available via the Eatable app (more details below).

Updated 08/11/20

How will the entrance and exit traffic flow work?
The main Kresge entrance that students are used to using will now be an entrance ONLY and two lines will be marked. Once inside, students will go left to get food from the Taqueria or Alternation Station or right for the salad bar, grill, vegan, homestyle and pizza. Floor stickers will remind students to physically distance while in line. Students will exit the dining hall via Simmons B or the East doors (previously unused).

Updated 08/11/20

How do I know what’s on the menu for the day?
The menu will be posted on the CDS website, in the Eatable app (details below) and on the TV screen outside the cafeteria.

Updated 08/11/20

What if I want food from the Taqueria line but also a salad from the other line?
Choose one of the lines first and go through and get your food. Then proceed directly across the room to the “Fast Pass” line. Students will alternate entry into the serving stations between the regular line and the Fast Pass line.

Updated 08/11/20

Can I order a to-go meal?
Yes! CDS will be utilizing the “Eatable by Creative Dining” app to allow students, faculty and staff to pre-order a meal for pickup from the full daily menu (plus deli options). Pickup times are scheduled in 20-minute increments. Orders for Kresge pickup can be placed during the following hours: 7:30-9:30 a.m.; 10:30 a.m. – 3 p.m.; and 4:30 – 7 p.m. The app will alert you when your order is ready, and you can pick your order up near the East doors. If you have a meal plan, the meal will be deducted from your plan. Otherwise it will use your debit or credit card. You can also use the app to order to-go meals from the Cali grill. Note: There is a limit to how many meals can be ready in each 20 minute time slot so you may have to pick an alternate time.

Updated 08/11/20

Do we still scan our IDs when we enter Kresge?
You can, but the new Eatable app is now tied to the CDS system and will provide for a much faster experience. As long as you have added your photo and your JBU ID info to the app, as you approach the cashier your photo will appear on the cashier computer. They’ll verify your identity and you can proceed to the line. The app will record your entry and deduct a scan from your account.

Updated 08/11/20

Can I go through the line to get my meal but still take it outside?
Absolutely! All food service is available for you to take to-go whether that means you enjoy it outside in the fresh air or back in your room. We ask that students do not eat meals in the lobbies of academic buildings or residence halls.

Updated 08/11/20

What cleaning and sanitation procedures are in place?
CDS has hired a sanitization attendant who will be cleaning all the touch surfaces regularly during mealtimes and the dining hall is cleaned after each mealtime.

Updated 08/11/20

If I have to go into quarantine or isolation how will I get my meals?
Students in quarantine or isolation will have the ability to order their meals from the full daily menu but will have a separate process to do so. (Not via Eatable.) They will be asked to identify any food allergies or preferences (i.e. Vegan) and select their meals for the week via a web form. This helps CDS plan in advance for delivery. CDS will deliver meals to a central location for each area and a residence life staff member or student care team member will put the meals outside each room. NOTE: If students need more meals than they have purchased in their meal plan, there may be additional charges.

Updated 08/11/20

If I live in the Townhouses or Northslope apartments and have to isolate or quarantine can I get meals delivered?
Townhouse/apartment residents who can’t go home for isolation and move to JBU isolation will have meals delivered. They will be charged the difference between their current meal plan and the COVID-19 meal plan. Declining balance dollars cannot be used for this purpose. Townhouse/apartment residents who quarantine in place can opt-in to the COVID-19 meal plan or continue to fix their own meals. They will be charged the difference between their current meal plan and the COVID-19 meal plan.

Updated 08/11/20

If I live off campus in a JBU rental and I get sick, can I isolate on JBU’s campus?
Because off-campus students are not paying for room and board, we are unable to provide isolation and quarantine services, including meal delivery. There are grocery stores and restaurants in town that provide delivery services.

Updated 08/11/20

What about between-meal hunger if I’m in isolation or quarantine?
When you first enter isolation or quarantine, you’ll receive a snack pack with 10 days of sweet and savory snacks including fruit, bottled water, other beverages etc. If you have other special needs, students can contact their residence life point person.

Updated 08/11/20