Library Isolation/Quarantine Services

If you have been ordered to isolate or quarantine by the Arkansas Department of Health or placed under preliminary observation by JBU, please DO NOT visit the library to acquire the materials you may need for your studies during your time in quarantine/isolation. See the information below for instructions on how to access library materials and services.

Checked out Materials

If you already have library materials checked out, please do not return them until after you have been released from quarantine/isolation by ADH. You can renew your materials by logging in to your library account following the instructions here. If you cannot renew an item because you’ve reached the limit or there’s a hold on the item, email us at Library@jbu.edu and we’ll take care of it for you. You are not required to disclose to us that you are in quarantine/isolation; just let us know that it is impossible for you to return your books at this time. No fines or registration holds will be levied. If you have an interlibrary loan book that has a due date before your quarantine/isolation period ends, please let the ILL librarian know at ILL@jbu.edu.

Checking Out Books While in Quarantine/Isolation

If you are in quarantine or isolation, you can request library books by email to be sent to you by campus mail. Use the library catalog (the “Books” tab on the library search box) to find the books you need, and copy-paste the title and author into an email to Library@jbu.edu. DO NOT try to use the Place hold function in the library catalog – this is only for items that are already checked out to another user, so you cannot use it to request items that are currently available.

We will collect the books you request, check them out to you, and send them to you through campus mail. If you are in isolation/quarantine on campus, books will be delivered to your room after you get your mail alert; if you are off campus, you will need to have your designated proxy collect your mail on your behalf.

Digital Document Delivery

If you need an excerpt from a book or journal that JBU only has in print (such as a reference book or something on reserve), we can provide a scan by digital document delivery. Use ILLiad to place your request. Please identify the portion you need as specifically as possible (ideally by exact page numbers, but at least by the specific chapter or article title).

Books by Mail

In extenuating circumstances, we can arrange to send books through the postal service. Contact us at Library@jbu.edu or (479) 524-7202 if you are going to be away from campus for an extended period and still need to borrow books we only have in print. Please be aware that postal service delays may mean it will take up to several weeks for a book to arrive, so you may find that digital document delivery or waiting until you can return to campus will better meet your needs.

Online Resources and Research Assistance

The great majority of library resources, including thousands of ebooks and journals, are available remotely through the library website. Librarians are available to help with your research needs by chat, Zoom, e-mail, or telephone. See the main library webpage for contact information.