Analyst/Assistant Director of Institutional Research

Posted 11/15/2016

Position summary

The Research Analyst will work collaboratively with the Dean of Institutional Effectiveness and other campus entities to maintain and increase the reporting and service functions of the Office of Institutional Effectiveness. This person will work closely with the registrar, admissions and financial aid office, offices of graduate and degree completion, assessment coordinator, university advancement staff, and others who use the services of OIE for data reporting and/or analytics. We anticipate that this position will begin no later than August 1, 2017.  Screening process begins Jan. 10, 2017, and continues until the position is filled.


Role Qualifications

  • Strong ability to create good will with staff, faculty, and students; servant attitude.
  • Commitment to the Articles of Faith, Mission, and Objectives of the University; and desires to be a role model for students by demonstrating an active Christian faith in personal example and in work related responsibilities.

Position Responsibilities 

  • As a member of the Office of Institutional Effectiveness, the incumbent will help develop, design, and assist in the creation of questionnaires, surveys and data gathering tools to ensure the necessary information captured pertains to educational trends and university needs.
  • Responsible for extracting data from existing sources, quantify and summarize findings for the Offices of Assessment and Institutional Effectiveness.
  • Collaborate with the Dean of Institutional Effectiveness to collect, extract, and acquire data sets.
  • Help develop, design, analyze, and distribute internal and external survey reports, including State and IPEDS.
  • Transform and recode data into proper formats to support useful reporting efforts.
  • Help in the creation of efficient processes that will support routinizing data management tasks and regular data reports/requests.
  • Routinely collaborate with JBU constituents to ensure accurate and meaningful data is collected.
  • Provide data analysis for grants, proposals and university constituents.
  • Assist programs as necessary on assessment, including but not limited to, developing assessment measure and developing systems for tracking and collecting data.
  • Assist with data warehousing processes and archive data to meet accreditation requirements.
  • Support groups engaged in accreditation processes.
  • Consistently audit data collection to ensure data integrity.
  • Build on current models and develop new models of predictive analytics for various institutional units.
  • Participate in various Assessment and Institutional Effectiveness related initiatives.
  • Other duties as required and assigned by the Dean of Institutional Effectiveness.

Essential Skills and Experience

  • Minimum of two years’ experience in data analysis, collection and reporting.
  • Required competencies include prior experience extracting data with statistical software and proficiency in Microsoft Office, specifically Excel, PowerPoint, Word, and Access.
  • Successful candidate must have strong attention to detail and accuracy. The ability to clearly communicate complex, technical information to a variety of audiences, as well as, have the ability to quantify and measure data driven by theory to produce or drive organizational effectiveness.
  • Excellent written and verbal communication skills are required with the ability to partner and work effectively with a variety of internal and external stakeholders.


Preferred Skills and Experience

  • Working knowledge of SQL.
  • Experience in higher education is preferred.


  • Bachelor’s Degree required, Master’s degree preferred.


Reporting to this position

  • None


Physical Demands and Work Environment:

  • Physical demands:  While performing the duties of this job, the employee is occasionally required to walk; stand; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; balance; stoop; talk and hear.  The employee must occasionally lift and/or move up to 15 pounds.  Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
  • Work environment:  The noise level in the work environment is usually minimal.


The employee is expected to adhere to all University policies.


About JBU

Information describing the university is available on-line.



Please complete the application and then email it along with your resume and cover letter to Only complete materials will be reviewed. Applicants selected for an interview will be contacted by the university.


Contact Information:
Office of Human Resources
John Brown University
2000 West University Street
Siloam Springs, AR 72761
Phone: 479.524.7123


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