Graduate Assistant - Resident Director, Townhouses

Posted 01/25/2018

Position summary

Responsible for supervising and administering activities of a University residence hall program (20 hours/week) and assists in general Student Development office administration/management (5 hours/week).  Duties include training of residence hall staff, administering housing program in residence hall, management of student conduct and discipline, counseling, and housekeeping functions.  Position is dependent on applicant applying for and enrolling in the John Brown University Master of Arts in Higher Education program. Part-time 20-25 hours a week, 10 month, live-in position supervising upperclassman students. The usual position term is late July to early June. 

Role Qualifications

  • Strong ability to create good will with staff, faculty, parents, and students; servant attitude.
  • Strong relational abilities; goal oriented; ability to confidently make decisions, even unpopular ones.
  • Commitment to the Articles of Faith, Mission, and Objectives of the University; and desires to be a role model for students by demonstrating an active Christian faith in personal example and in work related responsibilities.

Position Responsibilities 

  • Invests in the lives of residents on an individual and group basis encouraging holistic growth, shares everyday life with students.
  • Assists and advises students; becomes familiar with names and needs of students; and helps provide for health and safety of residents when an illness or injury occurs.
  • Sets goals, objectives and manages available resources to achieve objectives, without need for frequent follow up.
  • Recruits, selects, trains, supervises, and evaluates student residence hall staff.
  • Manages residence hall, including supervising opening and closing of hall, checking students in and out, managing room change requests, processing maintenance requests.
  • Promotes Student Life Program in residence hall, including developing a positive Christ-like atmosphere conducive to spiritual and educational development of residents; facilitating development of programs that meet intellectual, spiritual, emotional, occupational, physical, and social needs of students; and providing leadership and guidance for Residence Hall Association.
  • Confronts violations of University rules and regulations and takes appropriate disciplinary action, including assessing fines and/or reporting to higher authority.
  • Manages allotted budget in conjunction with Dean of Students.
  • Coordinates activities with other university departments and offices in a professional manner.
  • Other duties as assigned - Five hours/week will be working within the general Student Development department. This will consist of collaboration with mid-level management to carry out the mission of John Brown University Student Development

Essential Skills & Experience

  • Strong communications skills, both oral and written.  Counseling skills.  Confrontation skills. 
  • Management and organizational skills.  Time and stress management skills. 
  • Active engagement in diversity issues, conversations and/or experience.


  • Bachelor’s degree. 

 Reporting to this position

  • Resident Assistants.


JBU desires to increase the diversity of its faculty, staff, and students to honor how all humans are created in the image of God, to reflect better the diversity of the Kingdom of God, to further our Christian commitment to justice, and to increase the quality of our educational experience.  Applicants who bring diverse racial and ethnic perspectives to their teaching, scholarship, and work with students are encouraged to apply.  For more information, visit our diversity webpage

Physical Demands and Work Environment

  • Physical demands:  While performing the duties of this job, the employee is occasionally required to walk; stand; sit; use hands; reach with hands and arms; balance; stoop; talk and hear.  The employee must occasionally lift and/or move up to 15 pounds.  Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
  • Work environment:  The noise level in the work environment is sometimes significant.

About JBU

Information describing the university is available on-line.


Please complete the application and then upload it along with your resume and cover letter to the "Upload Your Documents" tab on the left. Only complete materials will be reviewed. Applicants selected for an interview will be contacted by the university.

Contact Information:
Office of Human Resources
John Brown University
2000 West University Street
Siloam Springs, AR 72761
Phone: 479.524.7223


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