Student Accounts Services
Watch these videos for an overview of Student Accounts Services topics.
- Student Accounts Services Center on EagleNet
- Making a Payment
- Payment Plans
- 1098t Tuition Statement
For questions following the videos, please contact SFS: StudentAccounts@jbu.edu, (479) 524-7398, Office #34 Chapman Administration.
Student Accounts Services Center
Review your financial account through EagleNet Student Accounts Services where all account transactions and anticipated financial aid are listed in detail. Self-enroll in your term payment plan and setup automatic payments. Review your account regularly. Paper statements will not be mailed. Contact the Billing & Collections Specialist at StudentAccounts@jbu.edu with any questions or concerns. See the Student Accounts Services Center video for more information.
Student Account Payments by card or e-check may be made on EagleNet Student Accounts Services Center. Traditional paper checks or money orders may be mailed to the University Cashier, John Brown University, 2000 West University, Siloam Springs AR 72761. Paper checks and cash are accepted at the Cashier's Office in Chapman Administration. See the Making A Payment video for more information.
Pay on Account Options
Review your student financial account on EagleNet Student Accounts Services for these options:
- PAY IN FULL Pay your anticipated account balance in full (balance less pending financial aid) five days prior to the start of the term
- PAYMENT PLAN Self-enroll in a Payment Plan within the 2 weeks prior to the start of your term. Payment Plan payments are due on the 5th of each month to pay in full by the last month in your term. A $5 enrollment fee applies. If you opt for automatic payments, the enrollment fee will be waived. Payment plan balances will accrue interest at 5% annual percentage rate. Certain non-traditional terms are not eligible for payment plans. See the Payment Plans video for more information.
Refunds of Credit Balances
If you expect a refund, complete the e-Check Banking Info link on EagleNet Enterprise Services Student Account. Refunds are paid by e-check to your bank account. Confirmation of e-check payment will be emailed immediately to you when the electronic payment is sent to the designated bank. See the Refunds video for more information.
Complete the FERPA Third Party Release if you authorize the Student Accounts staff to discuss your student financial account details with your parent or other third party. Submit the completed release form to your Student Accounts Representative. see the FERPA video for more information.
Student Health Insurance
Undergraduate Students enrolled 9 hours or more - JBU students holding comparable coverage may be eligible to waive enrollment in Student Health Insurance Plan (SHIP). For more detailed waiver criteria please visit https://jbu.myahpcare.com/waiver. The new online waiver request form must be completed each semester by the waiver deadline date. Late submissions will not be accepted. If you do not submit a waiver or if your waiver submission is not approved, you will be automatically enrolled in SHIP and the cost of the insurance coverage will be included on your student account. The cost per year is as follows: student $1,988, spouse $3,943, and each child $2,959.
Degree Completion students, Graduate students, and dependents of students may be eligible to enroll in student health insurance provided by Academic HealthPlans. See Academic HealthPlans for more information.
Refunds of Tuition and Fees
Room and Board Plans
Office 34 in Chapman Administration