Graduate Assistant – Resident Director, Townhouses


Position summary

Responsible for supervising and administering activities of a University residence hall program (20 hours/week) and assists in general Student Development office administration/management (5 hours/week). Position is dependent on applicant applying for and enrolling in the John Brown University Master of Higher Education Leadership program. Part-time 20-25 hours a week, 10 month, live-in position supervising upperclassman students. Position term is August 1 to May 30.

Role Qualifications

  • Strong ability to create good will with staff, faculty, parents, and students
  • Strong relationship abilities; goal oriented; ability to confidently make decisions, even unpopular ones
  • Commitment to the Articles of Faith, Mission, and Objectives of the University; and desires to be a role model for students by demonstrating an active Christian faith in personal example and in work related responsibilities

Position Responsibilities


  • Sets goals and objectives, and manages available resources to achieve objectives without a need for frequent follow up.
  • Aids in recruitment, selection, training, supervision, and evaluation of student residence hall staff.
  • Manages student area, including supervising opening and closing of area, checking students in and out, managing room change requests, and processing maintenance requests.
  • Promotes Student Development programs in area, including developing a positive Christ-like atmosphere conducive to spiritual and educational development of residents; facilitates development of programs that meet intellectual, spiritual, emotional, occupational, physical and social needs of students; providing leadership and guidance for Residence Hall Association.
  • Assists and advises students, becomes familiar with names and needs of students, helps provide for health and safety of residents when an illness or injury occurs.
  • Confronts violations of University rules and regulations and takes appropriate disciplinary action, including assessing fines and/or reporting to higher authority.
  • Other duties as assigned – Five hours/week will be working within the general Student Development department.  This will consist of collaboration with mid-level management to carry out the mission of John Brown University Student Development.


Essential Skills and Experience

  • Strong communication skills, both oral and written. Counseling skills. Confrontation skills.
  • Management and organizational skills. Time and stress management skills.

Preferred skills and experience

  • Two or more years as residence hall staff as an undergraduate or related experience.
  • Computer word processing and data management skills


 Bachelor’s degree and admission into graduate program

Reporting to this position

 Resident Assistants

Physical demands and work environment

  • Physical demands: While performing the duties of this job, the employee is occasionally required to walk; stand; sit; use hands; reach with hands and arms; balance; stoop; talk and hear. The employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
  • Work environment: The noise level in the work environment is usually minimal.


About JBU

Information describing the university is available.



Please complete the application and questionnaire  then email them along with your resume and cover letter to Only complete materials will be reviewed. Applicants selected for an interview will be contacted by the university.

Contact Information:
Office of Human Resources
John Brown University
2000 West University Street
Siloam Springs, AR 72761
Phone: 479.524.7223