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- Dr. Cary Balzer - Director of Faculty Development
- Mrs. Rebecca Lambert - Associate Dean of Academic Services
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Faculty Handbook
III. Support Units
A. ARUTUNOFF LEARNING RESOURCE CENTER: LIBRARY ACQUISITIONS
The John Brown University Library is a partner with faculty in the teaching/learning process at JBU, and relies on faculty to be subject specialists for library purchases. To facilitate faculty input, the library divides one-half of its materials budget among the academic divisions on campus. Faculty members submit library order cards to their division chair for approval. Once approved, the cards are sent to the library for immediate processing. Requests for books or other materials should be submitted to the library before March 15. Requests for new periodical titles should be made before the fall term to allow sufficient time to process the subscription. New acquisitions are posted monthly at the library’s web site, www.jbu.edu/library/new_titles/.
CIRCULATION
There is no limit on the number of items faculty may borrow from the library. Books, DVDs, videos, and CDs may be borrowed by faculty members for a maximum of six months. Materials borrowed after December 31 are due June 30. Materials borrowed after June 30 are due December 31. Items may be renewed for an additional six months by notifying the Circulation Coordinator. All materials borrowed are subject to recall by the library staff. Reference materials and paper periodicals may be borrowed for short periods of time, by arrangement with the Circulation Coordinator. Microforms do not leave the library, but may be viewed and printed on the library's microform reader/printer.
RESERVE COLLECTION
The Reserve Collection is designed to provide easy access to frequently
used materials for specific courses each academic term. Faculty
may place "on reserve" library materials from the general circulating
collection; photocopies of journal articles or chapters from books;
or personal items, such as study notes, past tests, etc. Faculty
should fill out a form (available at the reserve desk) and submit
it to the Circulation Coordinator along with the item(s) to be placed
on reserve. Please allow 24 hours for reserve materials to be processed.
All materials on reserve may be borrowed for a three-hour period
and must be used in the library. Exceptions to this must be arranged
with the Circulation Coordinator. Note: All non-personal photocopied
items in the Reserve Collection - i.e., journal articles or book
chapters - must include the following copyright information on the
first page of every copy: title of journal or book, the copyright
symbol (©), and name of the copyright holder (person or publisher).
To comply with fair-use guidelines, faculty may place no more than
five copies of an article, chapter, book, or other material on reserve.
RESEARCH ASSISTANCE/ LIBRARY INSTRUCTION
Faculty are encouraged to use the research and instruction options offered by the library. JBU librarians can provide information about library resources that will assist faculty as they create or update assignments. The librarians will gladly provide research assistance to faculty members who request it. Faculty can also request group instruction sessions for their students. These sessions are held in the classroom or the library, and can be tailored to a specific course or assignment. Faculty should contact the Instructional Services Librarian with any questions about library resources, research assistance, or library instruction for students.
INTERLIBRARY LOAN
Interlibrary loan (ILL) services are available free of charge to
all faculty, and most items that the JBU library does not own can
be obtained via ILL. Requested articles arrive in two to three days;
requested books arrive in one to two weeks. Faculty may fill out
the online ILL form (at www.jbu.edu/library;
“Interlibrary Loan”). Borrowing periods for ILL books
are usually generous, but fees will be assessed on overdue items.
Check with the Interlibrary Loan Librarian for renewal of ILL books,
or for any questions regarding ILL.
B. THE INSTITUTE FOR LEARNING ENHANCEMENT (TILE)
The Institute for Learning Enhancement (TILE) was established in the Fall of 1999. The mission of TILE is to provide a campus-wide resource that will facilitate the continuation and advancement of learning for all faculty, staff and students at JBU.
TILE maintains a website and a library with publications on teaching and learning. TILE also conducts programs and workshops related to teaching and learning and related professional development, as well as hosts the Teaching and Learning Center (LRC 129). TILE is the central clearing house on campus for faculty and staff development.
C. INFORMATION TECHNOLOGY SERVICES (ITS)
The Mission of Information Technology Services is to enhance the teaching and learning processes and operational and strategic systems of John Brown University by effectively and efficiently serving the dynamic information technology needs of the University community.
Information Technology Services (ITS) oversees University technology systems, including computer and network services, instructional technology, media services, copiers, and telecommunications. The ITS Help Desk is the appropriate contact point for requests or questions related to any of these services.
The ITS Help Desk may be reached at (479) 524-7256 (extension 7256) or via email at help@jbu.edu.
The EagleNET campus network (http://eagle.jbu.edu) is a central intranet resource for University services and information.- Computing and Network Services
Faculty and staff are assigned a network account and an email address along with file space on the network for storing work-related files. Email and network files are accessible from office computers, any lectern or lab computer, or from a personal computer at home via the Internet.
There are a number of wireless zones on campus that allow access to the JBU network and Internet with a wireless-capable computing device.
Consult the ITS Acceptable Use Policy for additional information regarding the appropriate use of University computing and network services.
- Instructional Technology
ITS coordinates training sessions to orient faculty and staff to technology services of the University.
Most classrooms are configured with presentation technology and lecterns housing instructional technology such as DVD/VCR players, document cameras, and sound reinforcement.
Additional audio/visual equipment, student clickers for interaction, and other media equipment may be reserved through the ITS Help Desk.
- Media Services
The ITS Media Center is located in the Learning Resource Center (LRC 155) and is a creative lab open to all students, faculty, and staff at JBU to work on academic and co-curricular projects.
The Media Center provides check-out equipment, such as digital cameras, video cameras, LCD projectors, amplifiers, DVD players, and more.
Supplies for sale include: construction paper, poster board, roll paper, lamination film, report binding materials, folders, clasp envelopes, etc.
- Copiers
Copier systems on campus require an ID card to bill usage to the appropriate department. Faculty and staff may contact the ITS Help Desk to set up their University ID card for this purpose.
Personal use of the copiers is permitted at a nominal charge.
- Telecommunications
Faculty and staff are assigned access codes for work-related long distance telephone usage. Personal calls should be limited and any long-distance charges incurred should be reimbursed to the Business Office on a monthly basis.
Long distance telephone usage reports are available via Reporting Services on EagleNET.
Individuals who are granted network computing accounts or access to the computer labs at the University are granted such access as a privilege. Each user is expected to use accounts responsibly, within the University-approved educational, research, and/or administrative purposes for which such accounts are granted.
Family members or friends are not to use faculty and staff network accounts as these accounts may afford users access to confidential information or privileged services. Users are responsible for any use made of their computer accounts and should take advantage of protective measures such as passwords, account logoff, and other precautions against unauthorized access. Faculty are encouraged not to allow students to use their computers.
Faculty and staff members are expected to be regular consumers of the information technology provided by the University. This expectation includes regular usage of the University voice mail, email, public folders and website for communication of all University information.
Programs acquired outside the University should not be used on the University’s computer resources unless permission to use them has been granted by the Division of Information Technology Services. Only Information Technology staff may place software onto the network or onto computer lab computers.
Users of microcomputer software owned by the University must agree to abide by the limitations included in the copyright and license agreements entered into with vendors. Furthermore, it is the user’s responsibility to be familiar with the specific copyright and licensing agreements for each product before using it. It is illegal to copy software.
The above list does not cover every situation pertaining to proper
use of on-campus computing resources, but it does suggest some of the
responsibilities that employees accept if they choose to use the University’s
computing resources or network access that the University provides.
For concerns about student use of computing facilities, refer to the
Student Handbook.
E. REGISTRAR’S
OFFICE
The Registrar's Office, located in the Chapman Administration Building, handles details of class registration, maintains records of students' academic work, collects and reports grades. The office is directed by the Registrar who prepares credit summaries for students approaching completion of graduation requirements. Diploma preparation is handled by the Registrar's staff. Faculty can access class rosters and submit grades on-line (both mid-terms and finals) when notified. On-line registration for Fall and Spring semesters occurs each November and March. Faculty are notified by the Registrar’s Office when registration is available. Questions regarding registration, grades, classroom reservations and student academic records can be directed to the Registrar's Office, x7158.
The Vice President of Enrollment Management supervises the Admissions Office and the Financial Aid Office (located on the corner of Holly & University Streets in the Blood Memorial Building). In addition to standard recruitment, admissions and financial aid functions, the department, through the Financial Aid Office, coordinates the assignment of students on the Work Study program. The department monitors enrollment and retention trends and welcomes any suggestions from the faculty for improving on a strong enrollment and retention history.
All placement services for JBU graduates are coordinated through the Director of Career Development. Faculty members are urged to provide assistance and information that may be useful to graduates in seeking the most attractive employment opportunities. Information about employment opportunities should be sent to the Director of Career Development. The Center also offers career counseling for students who are undecided or need help making future decisions. Faculty are encouraged to utilize the Career Development Center as a resource for internship, graduate school and job search information. The Director of Career Development is available for classroom presentations and as a resource for career-related issues. The Career Development Office is located in the Walker Center inside the Office of Student Development.
Most full-time faculty members will be assigned a box at the campus Post Office or mail may be delivered to their offices as determined by office location. The University pays postage on all official business mail. Mail pickup times are posted in the Post Office. UPS, Airborne, Federal Express, and DHL are available through the campus post office. A brochure detailing hours and procedures is available. Employees are to direct all personal mail and packages to their home address. Post Office boxes are to be kept locked at all times. Neither the Post Office nor the University are responsible for mail in unlocked boxes.
The campus Post Office is located in the Walker Center. The Post Office services approximately 250 employees year-round along with approximately 1,000 students during the academic year. Post Office hours are Monday through Friday, 9:00am-4:00pm and Saturday from 10:00am-11:00am.
I. BOOKSTORE
The campus bookstore is owned and operated by Follett Higher Education Group. Follett is a national company that owns and operates campus bookstores across the nation. The Bookstore orders and sells textbooks, most materials and supplies needed by students. Faculty are encouraged to assist the Bookstore in estimating textbook needs and keeping textbook lists up to date. The Bookstore can provide faculty needing desk copies with phone numbers so publishers can be contacted directly. (Publishers will not send desk copies to bookstores and textbooks for faculty use are not to be charged to the University.)
Faculty wishing to distribute duplicated materials to their classes should consult with the Bookstore Manager about packets that can be sold through the store. A faculty member may not profit from such sales except through royalties paid by a professional vendor, i.e., publisher.
All supplies required for a course, including books, must be sold through the Bookstore. Supplies needed by faculty such as pencils, marking pens, and memo pads for department use may be charged to the Division Supplies Account. See your Division Chair for the appropriate account number. All Regalia rentals or purchases are handled through the Bookstore.
J. PUBLIC RELATIONS AND NEWS RELEASES
Communication to the public via press releases, publicity, advertising,
and special campaigns, and communication of news and information to
the general campus community will be handled by the Office of University
Communications.
Some of the university’s most effective publicity is that which
tells about the accomplishments of faculty, students, or departments.
For this reason it is very important to have faculty support in reporting
promptly any newsworthy developments such as articles published, services
to public and private organizations, and special honors such as election
to positions of leadership in professional associations. News, promotional
items and story ideas should be sent to the Coordinator of Media Relations
for editing and dissemination among the area media.
The Weekly Beat, a campus publication for all JBU employees, is made
available through this office. Please forward general items of interest
to the campus community (upcoming events, conferences, thank-you notes,
etc) for inclusion in this weekly publication to the Coordinator of
Media Relations.
The Department of Graphic Arts is staffed and equipped to do printing, graphic design, and typesetting. Most requests by faculty will be honored, but the department operates on a priority system. Complex jobs such as booklets, brochures, and major reports should be discussed with the director well in advance of any deadline. Simple printing tasks may be left at the Graphics table near the Chapman copier center. A requisition form is provided. One should be completed and attached to each order. The department will do personal work at a reasonable cost.
L. The Center for Relationship Enrichment
M. Soderquist
Center for Business Leadership and Ethics
The JBU Website can be accessed at www.jbu.edu. The Webmaster maintains the website at all times. Departments are requested to review their information on the website regularly and work with the webmaster to keep information current and up-to-date. EagleNet access is limited to campus-only and is available to all students and employees. Items available through EagleNet include EagleNet TV (for chapel), general campus announcements and KLRC, and links to pertinent information such as the campus phone list, facebook, human resource documents and other JBU information.